Information and FAQs

Information on Listserv

What is Listserv?

LISTSERV is the original and industry standard email list management software. Continuously developed to meet the latest demands, LISTSERV provides everything you need to manage all of your opt-in email lists, including email newsletters, announcements, discussion groups and email communities. A user can send a single email to a list (e.g. UCForum-l@listserv.uconn.edu). Listserv will copy that email and send to everyone that is subscribed to that particular list.

 

How does Listserv work?

For security reasons, Listserv tries to confirm, based on a list’s configuration, whether or not the sender of an email is allowed to send to a particular list. Listserv verifies access by crosschecking the senders email address (e.g. From: Someone@somewhere.com) with its subscriber database. This is important to understand because the email address must match exactly with the one in the Listserv database.

Creating or Deleting a List

How can I create a list?

A Listserv list can be created by filling in a request form http://help.listserv.uconn.edu/form. Please also see the list creation standards for information on questions in the form http://help.listserv.uconn.edu/list-standards/.

How can I delete a list?

To delete a list from Listserv, please e-mail the UITS Help Center at helpcenter@uconn.edu with the name of the list to be deleted.

Using Listserv

I don’t have a login for Listserv. How can I create one?

How can I send a message to a Listserv list?

How can I allow an email address to send to a List?

How can I set mail to be sent to an Editor/Moderator before being sent to a list?

How can I add/remove subscribers from a list?

How can I add/remove bulk subscribers from a list?

How do I create a file for bulk add/remove operations?

How can I add users as Owners to the list so that they can add/remove subscribers as well?

How can I use e-mail commands to manage a Listserv list or account?

How to Add soapbox@uconn.edu as a Sender to a ListServ?